Examining the role of patient experience surveys in measuring health care quality
Good evening. I need to submit the assignment on Sunday by 11:59pm. I have emailed the instructions of the assignment, along side the sample of the template and the rubrics. Let me know if it is not received. Thanks!
Anhang Price, R., Elliott, M. N., Zaslavsky, A. M., Hays, R. D., Lehrman, W. G., Rybowski, L.,
Edgman-Levitan, S., & Cleary, P. D. (2014). Examining the role of patient experience surveys in measuring health care quality. Medical care research and review : MCRR, 71(5), 522–554. https://doi.org/10.1177/1077558714541480.
Bastemeijer, C. M., Boosman, H., van Ewijk, H., Verweij, L. M., Voogt, L., & Hazelzet, J. A.
(2019). Patient experiences: a systematic review of quality improvement interventions in a hospital setting. Patient related outcome measures, 10, 157–169. https://doi.org/10.2147/PROM.S201737.
Berkowitz, B. (2016). “The Patient Experience and Patient Satisfaction: Measurement of a
Complex Dynamic” OJIN: The Online Journal of Issues in Nursing Vol. 21, No. 1, Manuscript 1.
Luxford, K., & Sutton, S., (2014). “How does patient experience fit into the overall healthcare
picture?,” Patient Experience Journal: Vol. 1: Iss. 1. DOI: 10.35680/2372-0247.1002.
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